Database Service Packages

Basic Support

  • Health check and report at server, cluster, and database levels.
  • Database installation and configurations (excluding Disaster and HA).
  • Intervention in critical server and database issues.
  • Consultation for software and system teams to ensure operations follow best practices.

Advanced Support

  • Health check and report at server, cluster, and database levels.
  • Database installation and configurations (including HA and Disaster).
  • Implementation of best practices at server and database levels.
  • Performance optimizations at server and database levels (Index, Statistics, Query).
  • Monitoring and analysis of performance and transaction metrics per server (lock, block, head block, and plan changes).
  • Monitoring and logging of database errors.
  • Installation and configuration of database backup systems.

Enterprise Support

  • 24/7 support.
  • Health check and report at server, cluster, and database levels.
  • HA installation and configuration of database servers.
  • Implementation of best practices at server and database levels.
  • Performance optimizations at server and database levels (Index, Statistics, Query).
  • Monitoring and analysis of performance and transaction metrics per server (lock, block, head block, and plan changes).
  • Monitoring and alerting mechanisms with centralized database monitoring tools.
  • Data replication between different databases (Oracle-Postgre-MsSQL-MySQL, etc.).
  • Design and implementation of local database cloud migration.
  • Installation, configuration, and optimization of database backup systems.
  • Implementation of Data Masking, Synthetic Data, and security policies.

Database Support Services

We provide installation, configuration, and management of SQL and NoSQL databases suitable for critical and non-critical environments, ensuring high scalability and positioning according to disaster recovery scenarios. To maintain the stability of database environments, we perform performance optimizations using advanced AI-supported tools tailored to the environment.

MsSQL Server

  • Installation, configuration, and management of SQL Server.
  • Establishment of High Availability/Disaster environments (Log-shipping, Failover Cluster, Always ON).
  • Implementation of SQL Server backup solutions and strategies tailored to environments.
  • Definition of SQL Server maintenance jobs.
  • SQL Server migration (seamless transition to higher version SQL servers).
  • Design and definition of SQL Server consolidated environments with alternative solutions developed in collaboration with Ms Field Engineers.
  • SQL Server audit operations.
  • SQL Server Data Masking operations.
  • Monitoring of SQL Server enterprise environments (centralized performance and error logs).

MySQL Server

  • Installation, configuration, and management of Oracle MySQL, Percona MySQL, and MariaDB Server.
  • Establishment of High Availability/Disaster environments (InnoDB cluster, NDB Cluster, MariaDB MaxScale, MultiMaster Replication).
  • Monitoring and central performance and error analysis of MariaDB MySQL, Oracle MySQL, and Percona MySQL.
  • Implementation of MySQL backup solutions and strategies.
  • Definition of MySQL maintenance jobs.
  • Design and definition of MySQL Server consolidated environments with alternative solutions.
  • Integration of MySQL with RockDB in environments requiring high write performance.

PostgreSQL Server

  • Installation, configuration, and management of Enterprise DB PostgreSQL and Percona PostgreSQL.
  • Establishment of High Availability/Disaster environments (Patroni, Stolon, Repmgr, PostgreSQL Automatic Failover (PAF), PgLookout, PgPool-II).
  • PostgreSQL replications (Streaming, Cascaded, Asynchronous, Synchronous, Warm StandBy, HotStandBy).
  • Installation of PostgreSQL PgAgent.
  • Monitoring and central performance and error analysis of PostgreSQL.
  • AI-based query analysis for PostgreSQL.
  • Implementation of PostgreSQL Backrest and backup solutions.
  • Design and definition of PostgreSQL consolidated environments with alternative solutions.